Estimated DElivery Dates

Twitchy · 05-04-2010, 08:54 PM

Hi

I've just received an estimated delivery date for a Studio 17 (UK) that is basically 4 weeks from the order date. NAturally I'm a bit excited about my new kit and was wondering if they have managed to deliver earlier that the date quoted. What kind of experience have you all had with the estimated delivery dates? Naturally I can understand that with a customised laptop it might take a little longer but I am still curious about your experiences.

Thanks

Paul · 06-04-2010, 12:57 AM

Hi Twitchy,

I always take the delivery dates with a grain of salt. The majority of my orders (customised and default) have arrived within a week, and the rest never more than two.

Regards

Twitchy · 12-04-2010, 12:02 PM

Well, its been a whole week since I submitted my order and its only just moved into 'In Production' .... fingers crossed it arrives by end of the week

Twitchy · 13-04-2010, 04:57 PM

Ok, and now its Information Temporarily Unavailable ....

Am beginning to lose confidence in DELL and tempted to go elsewhere .....

Twitchy · 14-04-2010, 09:11 AM

Ok, confidence slightly restored. Its now SHIPPED. But I didn't realsie I it was being put together in China. Will that mean that I have to pay customs?

Paul · 14-04-2010, 12:56 PM

No, don't worry. You will not have to pay customs.

Twitchy · 15-04-2010, 04:56 PM

Ok, now I understand why it takes such a long time for Dell to deliver my laptop. Its manufactured in China and then shipped to the UK by BOAT! I'll be lucky if it arrives next week. Thats still faster then the quoted 5 weeks, but definately not what I was expecting.

Paul · 15-04-2010, 06:30 PM

Hope it's a speedboat

Twitchy · 15-04-2010, 09:25 PM

Me too! Its probably a bit of luck that its on a boat cos the whol of UK airspace has been shut down till tomorrow afternoon. If it was on a plane then lord knows where it would be!

Twitchy · 16-04-2010, 04:11 PM

Blimey! Its in the WWI - Hinkley Hub! Thats 2 days from China to London ... on a boat! Got the phonecall and have arranged the earliest available delivery date which is on Monday. If this works out then its EXACTLY 14 days from date order was placed to delivery. Not bad really. Shame about the customer service .....

05-04-2010, 08:54 PM	#1
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Estimated DElivery Dates Hi I've just received an estimated delivery date for a Studio 17 (UK) that is basically 4 weeks from the order date. NAturally I'm a bit excited about my new kit and was wondering if they have managed to deliver earlier that the date quoted. What kind of experience have you all had with the estimated delivery dates? Naturally I can understand that with a customised laptop it might take a little longer but I am still curious about your experiences. Thanks

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06-04-2010, 12:57 AM	#2
Paul Administrator Join Date: Oct 2005 Posts: 390 Thanks: 3 Thanked 29 Times in 26 Posts	Hi Twitchy, I always take the delivery dates with a grain of salt. The majority of my orders (customised and default) have arrived within a week, and the rest never more than two. Regards

12-04-2010, 12:02 PM	#3
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Well, its been a whole week since I submitted my order and its only just moved into 'In Production' .... fingers crossed it arrives by end of the week

13-04-2010, 04:57 PM	#4
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Ok, and now its Information Temporarily Unavailable .... Am beginning to lose confidence in DELL and tempted to go elsewhere .....

14-04-2010, 09:11 AM	#5
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Ok, confidence slightly restored. Its now SHIPPED. But I didn't realsie I it was being put together in China. Will that mean that I have to pay customs?

14-04-2010, 12:56 PM	#6
Paul Administrator Join Date: Oct 2005 Posts: 390 Thanks: 3 Thanked 29 Times in 26 Posts	No, don't worry. You will not have to pay customs.

15-04-2010, 04:56 PM	#7
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Ok, now I understand why it takes such a long time for Dell to deliver my laptop. Its manufactured in China and then shipped to the UK by BOAT! I'll be lucky if it arrives next week. Thats still faster then the quoted 5 weeks, but definately not what I was expecting.

15-04-2010, 06:30 PM	#8
Paul Administrator Join Date: Oct 2005 Posts: 390 Thanks: 3 Thanked 29 Times in 26 Posts	Hope it's a speedboat

15-04-2010, 09:25 PM	#9
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Me too! Its probably a bit of luck that its on a boat cos the whol of UK airspace has been shut down till tomorrow afternoon. If it was on a plane then lord knows where it would be!

16-04-2010, 04:11 PM	#10
Twitchy Junior Member Join Date: Apr 2010 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Blimey! Its in the WWI - Hinkley Hub! Thats 2 days from China to London ... on a boat! Got the phonecall and have arranged the earliest available delivery date which is on Monday. If this works out then its EXACTLY 14 days from date order was placed to delivery. Not bad really. Shame about the customer service .....