Dell outlet Uk

jsp · 26-11-2008, 06:41 PM

Hi,

Has anybody had trouble with the Dell outlet website? I tried to order a computer this morning and I took ten minutes max typing all the details and then when I clicked the button to buy it said I'd been typing for too long and that the computer had been removed from my basket. Every time a computer gets removed from my basket it takes hours, or something overnight to reappear on the system. I have even tried emptying cache, restarting the browser and restarting the computer. Also the 'contact' link on the page is broken so I cannot report the problem. Is this usual? Do I just need to keep at it and paste in all the fields so I get finished super-fast?

Thanks,

J

cheekeemonkey · 26-11-2008, 07:09 PM

I had the same issue - just tried buying a laptop tonight and not sure if someone else has now bought it or it is in the ethernet somewhere!!!

Guess the site gets a lot of traffic and lots of people putting the same item in their basket one after another!!

i think you can order over the phone if that helps?

jsp · 26-11-2008, 07:33 PM

It's good to know it's not specific to my browser or anything then. I hoped to complete online to take advantage of various coupons. I will keep trying. I think It's some kind a weird challenge to keep us sharp.

Good luck with your attempts too.

J

cheekeemonkey · 26-11-2008, 08:04 PM

You too!

What coupons have you got to use?

i've only seen the 2.5% today - can you use the voucher in the outlet too then?

Paul · 26-11-2008, 09:01 PM

There are also problems with the Dell GB main website which been going on for over a week now. Dell are aware of the problems and until a fix is in place I think sometimes you just need to be patient while placing orders, just try waiting, refreshing your browser etc, you will get there eventually.

26-11-2008, 06:41 PM	#1
jsp Junior Member Join Date: Nov 2008 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Dell outlet Uk Hi, Has anybody had trouble with the Dell outlet website? I tried to order a computer this morning and I took ten minutes max typing all the details and then when I clicked the button to buy it said I'd been typing for too long and that the computer had been removed from my basket. Every time a computer gets removed from my basket it takes hours, or something overnight to reappear on the system. I have even tried emptying cache, restarting the browser and restarting the computer. Also the 'contact' link on the page is broken so I cannot report the problem. Is this usual? Do I just need to keep at it and paste in all the fields so I get finished super-fast? Thanks, J

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26-11-2008, 07:09 PM	#2
cheekeemonkey Junior Member Join Date: Nov 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	I had the same issue - just tried buying a laptop tonight and not sure if someone else has now bought it or it is in the ethernet somewhere!!! Guess the site gets a lot of traffic and lots of people putting the same item in their basket one after another!! i think you can order over the phone if that helps?

26-11-2008, 07:33 PM	#3
jsp Junior Member Join Date: Nov 2008 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	It's good to know it's not specific to my browser or anything then. I hoped to complete online to take advantage of various coupons. I will keep trying. I think It's some kind a weird challenge to keep us sharp. Good luck with your attempts too. J

26-11-2008, 08:04 PM	#4
cheekeemonkey Junior Member Join Date: Nov 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	You too! What coupons have you got to use? i've only seen the 2.5% today - can you use the voucher in the outlet too then?

26-11-2008, 09:01 PM	#5
Paul Administrator Join Date: Oct 2005 Posts: 385 Thanks: 2 Thanked 29 Times in 26 Posts	There are also problems with the Dell GB main website which been going on for over a week now. Dell are aware of the problems and until a fix is in place I think sometimes you just need to be patient while placing orders, just try waiting, refreshing your browser etc, you will get there eventually.